OUR 100% GUARANTEE – RETURNS AND REPLACEMENTS
With Visual Light Creations, your satisfaction is 100% guaranteed. If you are ever unhappy or upset with your order for any reasonable reason, we will provide you with a full replacement or a full refund. No hassle, No problems.
Please contact us to arrange a refund or replacement. We may ask that you return the unsatisfactory items
If you request a refund, we’ll arrange a credit for you to use on our web site. If you request a replacement, we will arrange for you to reorder the original items at no charge.
We also guarantee that our Canvases will not fade for 100+ Years. We use Archival media, and genuine inks.
Please note: your print or canvas may look slightly different to your computer screen as there are so many different variables e.g. the type of screen you have, the lighting in the room your screen is, the quality of your screen, it’s age, the ambient light, calibration and quality of calibration, your eyes and so on.
Use of this site
Information on this site may contain technical inaccuracies, graphical or spelling errors.
Information, including product description, pricing and availability, may be changed or updated without notice. VisualLightCreations.com reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation. We retain the right not to accept your order for any reason.
All goods supplied by VisualLightCreations.com remain the property of the vendor until such time they are paid for in full.
All orders made by you through VisualLightCreations.com web site are subject to acceptance and availability. We retain the right not to accept your order for any reason.
External Web Sites
This web site may contain links to external websites. VisualLightCreations.com provides these links to you only as a courtesy and convenience, and the inclusion of any link does not always imply endorsement by VisualLightCreations.com of the site or any association with its operators unless stated .
VisualLightCreations.com does not have control over, and is in no manner responsible or liable for, the availability and content of the websites to which we are linked. VisualLightCreations.com makes no representations whatsoever about any other site you may access whilst using our site. Any concerns regarding any product or service offered by a website to which VisualLightCreations.com is linked should be directed to the operator of that specific website and not to VisualLightCreations.com. Variation Due to changes made by manufacturers products supplied by this website\(www.VisualLightCreations.com) may vary from the displayed images.
Material on this site may not be copied, reproduced, posted, broadcast or transmitted in any shape or form.All material is the copyright of VisualLightCreations.com.We reserve the right to amend these terms & conditions from time to time.These Terms and Conditions do not affect your statutory rights.
At ‘VisualLightCreations.com’ we recognise the importance of privacy and we are committed to protecting your privacy online and providing you with the best shopping experience possible. Please read the following statement to understand the information that VisualLightCreations.com collects and how it is used.
If you have any questions regarding our privacy statement, please feel free to contact us with your queries
Gathering of Information
To use some of our services users are required to register as Members. The information required includes email address, name and other demographic data.
Use of Information
Our primary goal in collecting user information is to enhance your experience on our Web site. We achieve this goal by using the information that you provide to tailor our features and site to the needs of our users.
If you have chosen to join our mailing list we will occassionally forward information regarding our product range and latest offers.
Members always have the ability to suspend all email from the VisualLightCreations.com site.
At times we may also send Advertising material originating from VisualLightCreations.com to our members. If users do not wish to receive this information they can email us to unsubscribe.
How we handle E-mail
We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.
Disclosure of Information
We declare that no information volunteered to us will be divulged to ANY third party, and that all information will be used solely for our own customer service purposes. As a customer of ours, you will find that we are secure, reliable, and discreet. We do not distribute our customer’s email addresses to anyone. You will never receive spam, junk email or any other unsolicited advertising from us or anyone who was given your email address from us.
VisualLightCreations.com may also disclose information about our users when we believe, in good faith, that law requires the disclosure.
In the case of a breach of the terms and conditions of our website we reserve the right to provide the details of the offender to the appropriate Association/Client for any action they wish to take regarding the breach.
Credit Card Billing & Bank Statements
All credit card transactions are processed through Paypal in the name of Visual Light Creations this is the name that will appear on your statement.
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.
The PayPal site is highly secure. Using industry-leading technology (such as SSL) to keep your information safe.
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.
Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.